AI Services
AI automation built to protect every opportunity
Intelligent AI systems that automate communication, lead management, booking, follow-ups, and internal workflows, designed to streamline operations and protect revenue 24/7.
Pricing
AI Services Plans
Simple, transparent pricing from A$297 per month, with a one-time setup to configure and customise your AI system. Choose the plan that fits your business size and automation needs.
Capabilities
What your AI system handles
A complete AI system that manages communication, captures and qualifies leads, schedules bookings, and supports your workflow, so you can focus on delivering your service.
Handles calls, website chat, and customer interactions instantly, capturing enquiries so no opportunity is missed.
Collects and qualifies lead information, schedules appointments, and routes enquiries based on your availability and business rules.
Connects with calendars, CRM platforms, SMS and email, internal alerts, and reporting tools to streamline your operations.
Optional features including AI chat widgets, automated follow-ups, review requests, advanced routing logic, and performance dashboards.
Why it matters
Why it matters
Speed wins opportunities. When calls and enquiries go unanswered, customers move on. Your AI system makes sure every interaction is captured, qualified, and routed instantly.
If your business misses just 10 enquiries per month and your average job is A$1,000, that's A$10,000 in potential monthly revenue at risk. One additional captured job can cover the cost of your plan.
We design and configure your AI flows around how your business actually operates, integrating with your calendar, CRM, forms, and internal systems.
We monitor performance, refine flows, and make sure your system keeps capturing opportunities as your business grows.
¹ CallRail, 2025. ² InsideSales Lead Response Study, 2021.
Contact
Get in touch
Book a consultation for a structured discussion about your requirements, or send a message if you have a specific question. We respond within 24 hours.
FAQ
Frequently asked questions
Clear answers about how DigiBalloon AI Services work, setup, and ongoing support.
How do DigiBalloon AI Services actually work?
When a customer calls your business number, the call is routed through your configured AI system. It answers instantly, greets the caller professionally, asks structured qualifying questions, captures their details, and can book appointments, trigger follow-ups, or route the interaction based on rules you define.
After each interaction, you receive a structured summary via SMS, email, or integrated workflow (such as calendar, CRM, or internal system), so nothing gets missed.
Will callers know they're speaking to AI?
The system is designed to sound natural, clear, and professional. You can determine how conversational, structured, or direct the AI sounds, depending on your brand and customer expectations.
Where appropriate, it can identify itself transparently, or operate as a seamless front-line assistant. Most callers prioritise speed and clarity, and prefer immediate handling over voicemail or long hold times.
How long does setup take?
Setup time depends on the complexity of your configuration, required integrations, and current demand. Most AI systems are delivered within 1 to 2 weeks. Each plan has a one-time setup fee: A$990 for Essential, A$1,490 for Growth and A$2,490 for Elite.
We handle call flow design, script customisation, system configuration, testing, and optimisation before going live. You simply provide your business details, services, and preferences, and we take care of the technical implementation.
What happens if a caller needs to speak to a real person?
You define how escalation works. Calls can be transferred to a real person, routed to specific team members, or handled based on availability rules. Live call transfer is included in Growth and Elite, and can be added to Essential for A$49 per month.
If no one is available, the AI professionally captures the details, flags urgency, and sends you an instant summary so you can respond quickly. You can also configure scheduled callbacks or priority alerts to ensure important enquiries are handled promptly.
Can I customise what the AI says and does?
Yes. Scripts, qualification questions, booking logic, routing rules, and follow-up actions are tailored to your business. As your services evolve, flows can be refined and updated.
Fully custom call scripting is included in Elite, or available on other plans as a one-time Advanced Call Script Build for A$590.
Can it connect to my CRM or job management software?
Yes. Elite includes CRM integration with ServiceM8 or simPRO. If you don't use a CRM yet, we can set up a free HubSpot CRM for you. Connections to other software are quoted per setup.
What if I exceed my included usage?
Essential includes 150 calls per month, Growth 300 and Elite 500. If your usage exceeds your plan allowance, additional calls are billed at A$2 per call. You'll receive usage notifications so there are no unexpected charges, and you can upgrade your plan at any time as your volume grows.